Yxlucky · Overseas advertising services

Privacy & external contact channels

How the site's contact links and third-party communication channels handle information.

How to contact us

This site introduces Yxlucky's overseas development, website building, managed advertising, private-channel acquisition and account services. You can contact us directly through WhatsApp or Telegram, or use on-site support. Visiting the information pages does not automatically send an inquiry.

Online support and human assistance

Online support uses service information to provide automated replies. When AI is enabled, your inquiry and the necessary conversation context are sent to the configured AI provider to generate an answer. Messages are saved in this conversation. When you request human assistance, the conversation is forwarded through a Telegram bot to Yxlucky's support team, whose replies appear on this page. AI answers, FAQ replies and human responses are labeled separately.

Conversations are used for inquiry handling and follow-up. Server-side conversations inactive for 30 consecutive days are removed according to the system's cleanup rules. Your browser temporarily stores this conversation's identifier; language and theme preferences are stored locally. Messages on Telegram are subject to its service rules. Contact Yxlucky for questions or requests about your inquiry records.

Opening third-party channels

A contact button opens the relevant website or app. You decide whether to sign in and what to send. WhatsApp and Telegram conversations are handled under those services' rules. Opening a link does not send a message or complete an inquiry.

Information for initial discussions

You may share your business, target countries, languages, destinations and budget direction. Do not send unnecessary passwords, verification codes or payment details. If account collaboration is required, agree permissions, authorization and information use separately.

Questions & further arrangements

Ask about information shared in conversations through the genuine contact channels listed here. Project-specific information use, confidentiality and service scope are addressed in the agreed plan.